Legal notice

Effective Date: April 14, 2026

This Legal Notice applies to the website operated under the Norelva brand. It provides information about the operator of this website, our business contact details, intellectual property rights, website content, and general legal disclaimers.

1. Brand Use

Norelva is the consumer-facing brand name used in connection with the products and services offered on this website.

Throughout this website, the terms "we," "us," and "our" refer to Norelva.

2. Business Information

Business Name: Norelva

Website: norelva.com

Support Email: support@norelva.com

Phone: +86 187 6845 4184

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

Business Address: Room 2006B, Building 2, Runao Business Center, Xiaoshan District, Hangzhou, Zhejiang 311200, China

3. Customer Support

For questions about orders, products, shipping, returns, exchanges, refunds, or general customer support, please contact us at support@norelva.com.

For order-related inquiries, please include your order number so we can assist you faster.

We usually respond to customer emails within 24-48 business hours.

4. Product Fulfillment and Production

Products sold on this website may be produced by Norelva directly or by trusted third-party manufacturing partners selected for their production expertise and regional advantages.

Orders may be fulfilled from different fulfillment facilities or logistics partners in Mainland China, Hong Kong, or the United States, depending on product availability and inventory location.

5. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, videos, page layouts, and design elements, is owned by or licensed to Norelva and is protected by applicable intellectual property laws.

No part of this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified, or otherwise used for commercial purposes without our prior written permission.

6. Intellectual Property Concerns

If you believe that any content, image, product listing, trademark, design, or other material on this website infringes your intellectual property rights, please contact us at support@norelva.com.

Please include sufficient information to help us review your request, including your contact information, a description of the rights you believe are being infringed, the relevant page URL, and any supporting documentation.

7. Website Content Disclaimer

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee that all content is complete, accurate, current, or free from errors.

Product details, colors, materials, prices, availability, promotions, shipping information, and policies may be updated from time to time without prior notice.

8. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the content, availability, policies, or practices of any third-party websites or services that we do not control.

9. Limitation of Liability

To the fullest extent permitted by law, Norelva shall not be liable for any damages arising out of or in connection with the use of this website, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages, except where liability cannot be excluded or limited by applicable law.

10. Contact Information

If you have any questions about this Legal Notice or our business information, please contact us using the details below: