Norelva
Soft Heart – Rose Quartz Braided Cord Bracelet
Soft Heart – Rose Quartz Braided Cord Bracelet
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Shipping Policy
Shipping Policy
Each product is made to order and carefully prepared by hand before shipment.
Please allow 3–5 business days after payment is confirmed for handmade preparation before dispatch.
Our order cut-off time is 2:00 PM EST, Monday - Friday. Orders placed after this time will begin processing on the next business day.
Free standard shipping usually takes 7 to 14 business days after dispatch.
Expedited shipping, when available at checkout, usually takes 5 to 8 business days after dispatch.
The estimated delivery time includes standard customs clearance.
We currently cannot ship to P.O. Boxes, APO/FPO military addresses, or U.S. Territories.
Return & Exchange Policy
Return & Exchange Policy
We accept return requests within 30 days after delivery.
To be eligible for a return, the item must be in its original condition, unworn, unused, and free from damage caused by misuse, washing, alteration, or improper handling.
Please contact us at support@norelva.com before sending any return package. Unauthorized returns may be lost or rejected.
For product quality issues, we will cover the return shipping costs. For non-quality related returns, customers are responsible for return shipping costs.
Warranty
Warranty
If your item arrives damaged, defective, or incorrect, please contact us at support@norelva.com with your order number and clear photos showing the issue.
After review, we will provide a replacement or refund solution when applicable.
Damage caused by misuse, washing, alteration, improper handling is not covered.
Soft Heart is a rose quartz bracelet for the days you need to be a little kinder to yourself than you've been lately.
Rose quartz has been called the stone of love for centuries, and in crystal tradition it's tied to compassion, tenderness, and self-love. Wear it as a gentle nudge to talk to yourself the way you'd talk to a friend.
The cord is braided by hand in our workshop from blush pink and a confetti twist of lilac, sky blue, and butter yellow, with long tassels at the slide. Two full pink tassels frame the stone like peonies, and the oval rose quartz glows a soft, translucent pink between them.
Size: Adjustable 5–8 in (sliding knot)
For your best friend, your sister, or yourself, on Valentine's Day or any ordinary Tuesday.
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